We always communicate honestly and openly with our clients.
We speak and act with professional courtesy to each other and our referring partners.
We care for our clients and each other.
We maintain evidence-based clinical standards and strive to be at the cutting edge of best-practice veterinary care.
We are committed to learning and growth.
We follow through on our Care Plans and we do what we say we’ll do.
AREC is committed to providing a safe work environment for all staff members, clients and patients. Our team members are here to help you and your pet and have the right to work in a safe environment. As such, we operate under a Zero Tolerance Policy.
All clients must treat staff members, veterinarians, and other clients with respect, courtesy and professionalism. Verbal abuse, threats, harassment, intimidation, damage to property or assets or any form of disrespectful behaviour towards the hospital’s staff or other clients will not be tolerated and may result in refusal of service.
Please respect our team who continues to provide 24/7 care to your pet.
The Animal Referral and Emergency Centre provides daytime specialist services and overnight and emergency or critical care for your pet.
AREC staff provide high quality care when illness or injury occurs, or if your pet needs continuing after hours care. AREC staff are trained in referral, specialty and emergency management to deal with any situation pet care demands.
ABN: 20 108 449 583 (NAEC Pty Ltd)
