4 Lang Road, Broadmeadow, NSW 2292

4957 7106

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Our Newcastle
Emergency Hospital
is open 24/7

You don’t need an appointment to bring your pet in, but please call us before you get here so we can act within life-saving seconds on your arrival.

Call 4957 7106

If your pet needs help,
follow these steps:

Call us so our nurses know what to expect when you arrive.

Tell us your pet’s name and what’s wrong so we cantreat them straight away.

Bring the packet orwrapper if your pet hasswallowed something.

Bring any records or notes if your regular vet has recently treated your pet.

Park in an emergency bay out the front and carry your pet through the glass door.

Call arec now

triage means the sickest patients are seen first

Just as in a human emergency room, the most urgent cases with a life-threatening injury or illness are prioritised and seen straight away. There may be a wait if your pet is classified as medically stable, so we can care for other animals who are seriously unwell.

Delivering 24/7 emergency vet care since 2004

AREC has provided emergency, after-hours and critical care for pets in the Newcastle, Maitland and Hunter region since 2004. With over 100 qualified staff, our purpose-built facilities provide holistic medical care to more than 10,000 pets and their humans every year. We work closely with pet-owners and local referring vets so your pet gets the best possible medical care and treatment when they need it most.

FAQS

Your pet will be weighed so we can accurately prescribe the right medication. Our triage nurse will assess them, and they will be seen by a vet. The vet will present your options and a treatment plan so you can make the best decision for your pet.

Cats should travel in a cat carrier. Dogs should be on a lead while in the clinic. If you need a trolley to safely bring your large dog into the clinic, we have them available so please ask one of our team.

We usually say that if you were concerned enough to call, then it’s probably best to bring your pet in. You know your pet better than anyone, so if you think they can wait until your General Practitioner is open, it will save you paying emergency vet fees. 
Some signs that your pet may require urgent assistance include: 

  • Abdominal bloating 
  • You know or suspect that they have ingested a toxin or foreign body 
  • Trauma eg. Fight with another animal, being hit by a vehicle  
  • Paralysis ticks, snake or spider bites 
  • Changes to their breathing or eating / drinking habits 
  • Overheating, collapsing, or inability to move normally 

No, an appointment isn’t necessary. If you’re concerned about your pet’s health and your vet isn’t available, you can bring your pet to AREC at any time of the day or night. Our experienced team of animal health experts are available to care for your pet 24/7, including weekends and public holidays.

Testimonials


Had to take our dog Charlie to AREC and was very impressed with how the staff handled him. He’s super anxious at the vet, but this was probably our best visit of all time. AREC’s ‘low stress handling’ was a new concept to me, but it was clear straight away that those skills really helped Charlie to feel relaxed.
Kathi

My very sick cat, Bruce, spent almost a week at AREC after a cardiac arrest and a full blockage UTI. From the minute you took Bruce into your clinic, I was so relieved that he was finally getting expert treatment. The whole time he was in your care, I was kept constantly informed- 24 hours a day- and able to respond accordingly.
Anne

Great service for middle of the night emergencies. The vet nurse was friendly and efficient. I phoned first and got good advice. When I arrived my dog was promptly triaged and the problem was resolved.
Very appreciative to have a 24 hour vet available to my pet.
Richard

I was so grateful that AREC’s staff could see that Boo was extremely anxious about being at the vets, let along the fact that he was struggling to breathe. Your staff are amazing people. I walked out this time with a smile rather than tears.
Lisa

Thank you to all staff and who cared for our 10 week old puppy Beverly and helped her through the virus. Our young son was very worried and upset, so the kind receptionist checked on Beverly at 10pm to assure him. Dr Josh explained the treatment plan and costs comprehensively, and we’re extremely grateful for such great care.
Hart Family

The staff were absolutely amazing. They brought our boy back from the brink. I cannot recommend them enough.
Christopher

A massive thank you to the whole AREC team for caring for my poodle Lavender last night. Without your quick care and expertise, we don’t know what would have happened to our sweet girl.
Libby

Elizabeth and the caring staff saved our fur-baby Crumpet's life. Everyone went above and beyond and worked tirelessly to make her well again. She is now lying beside me on my bed and I thank everyone from the bottom of my heart.
Teresa

I have visited AREC a number of occasions over the years, often in the early hours of the morning and I have always found the staff very professional. Despite the fact that there were lots of patients and yes, there was a long wait, my cat Aja was well looked after and we got a good outcome. Thank you so much.
Karan

We took our Ragdoll cat Louis to AREC last night after a few coughing episodes. From the initial phone call, to triage, the vet consult and care, the staff were helpful, considerate and empathetic to our distress. Luckily our cheeky boy was not seriously ill, but we are so grateful for their kindness and gentle treatment of Louis.
Julie

I was petrified at 2am, as the nurse calmly listened through my tears and told me that things like this happen all the time and Ruby was in good hands. Comforted and mostly cried out, I sat and waited. Ruby got the best care and came home with me 20 minutes later. The AREC staff treat the humans as kindly and compassionately as they do the animals that need their care.
Lana

I can’t thank the amazing staff at AREC enough for the care and kindness you gave my dear Frankie and me. After 16 wonderful years with her, sadly it was her time. Your compassion in my time of heartbreak will never be forgotten.
Catherine

I am touched beyond words with how the AREC team treated our Darcy on his last day with us. Your thoughtfulness is a gift we will always treasure. Thank you to you all.
Kirkland Family

Thank you so much for looking after our boy George. It was one of the hardest nights we have ever had to live through, but George is at peace, and we’re at peace with the decisions that we made that night. The work that you all do every night and day is so vital. Please know we are very thankful.
Hannah & Liam
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About AREC

The Animal Referral and Emergency Centre provides daytime specialist services and overnight and emergency or critical care for your pet.

AREC staff provide high quality care when illness or injury occurs, or if your pet needs continuing after hours care. AREC staff are trained in referral, specialty and emergency management to deal with any situation pet care demands.

ABN: 20 108 449 583 (NAEC Pty Ltd)

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